Returns & Exchanges
Returns & Exchanges
At Christ Followers Clothing Co, every item is made with care and fulfilled through our production partners. Please read our return policy before placing your order.
Made-to-Order Policy
Our products are fulfilled through dropshipping and production partners. Once an order is placed and production begins, the item is created specifically for that order. Because of this, all made-to-order items are final sale unless they arrive damaged, defective, misprinted, or incorrect.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you received the wrong item, please contact us within 7 days of delivery so we can review the issue and make it right.
Please include:
- Your order number
- Photos of the item
- Photos of the packaging, if damaged
- A short description of the issue
Once reviewed, we may offer a replacement, store credit, or another solution depending on the situation.
Size Issues
Because our products are made-to-order, we cannot accept returns or exchanges if the wrong size was ordered. Please review the product size chart carefully before checkout.
Order Cancellations
Orders may only be canceled if production has not started yet. Once an order has been sent to production or fulfilled, we are unable to cancel it.
Lost or Missing Packages
If your package is marked as delivered but you did not receive it, please check with your local carrier first. Christ Followers Clothing Co is not responsible for packages lost due to incorrect shipping addresses or carrier delivery issues, but we will do our best to help you look into the situation.
Wrong Shipping Address
Please make sure your shipping address is correct before placing your order. If an incorrect address is entered at checkout, we are not responsible for lost, delayed, or returned packages.
Final Sale Items
Sale items, limited drops, custom items, and made-to-order products are final sale unless they arrive damaged, defective, misprinted, or incorrect.
Need Help?
Contact us at support@christfollowersclothingco.com with your order number.